Question 1

How long does delivery take?

Accepted Answer

20–30 minutes across most of the Klang Valley, depending on traffic. You can follow your order once it is dispatched.

Question 2

Which areas do you deliver to?

Accepted Answer

We deliver across most of the Klang Valley and the fee depends on distance — enter your address at checkout and Lalamove quotes it before you pay.

Question 3

How much is delivery?

Accepted Answer

Your fee is quoted by Lalamove from your address and shown at checkout before you pay — usually RM5–12. You can also choose pickup and skip the queue.

Question 4

What are your opening hours?

Accepted Answer

Our Bloomsvale Sky Deck outlet is open 11:00 AM to 11:00 PM daily, including public holidays.

Question 5

Can I customise my order?

Accepted Answer

Yes. Every dish asks you to choose your lava sauce, and you can add rice, drinks or extra sauces before checkout.

Question 6

Do you offer set meals?

Accepted Answer

Yes — add RM5 to any dish and it comes with a drink, vegetable of the day, soup of the day and a sunny-side egg. Swap the rice for fried rice for another RM2.90.

Question 7

How do I earn points?

Accepted Answer

Earn 1 point per RM1 spent (more with higher tiers). Points are credited after your order is completed.

Question 8

What can I do with points?

Accepted Answer

Redeem points for discount coupons and exclusive member deals in the Member area.

Question 9

Is membership free?

Accepted Answer

Yes, membership is completely free. You only need to register an account.

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